This Privacy Policy explains what information Clearance Partners ("we," "us," "our") collects through this website (the "Site"), why it is collected, and how it is protected.

1. Information We Collect

a) Information provided directly

When the "Request Clearance" form is submitted, or contact is made directly, the following may be collected:

• Name
• Email address
• Company or role (if provided)
• The nature of the inquiry (individual, company, or product; primary focus areas selected)
• Any additional comments or details shared, which may include information about legal matters, media coverage, or reputational concerns

b) Information collected automatically

When browsing the Site, the following may be collected automatically:

• IP address and approximate location
• Browser type and device information
• Pages visited, time spent, and referring/exit pages
• Cookies and similar tracking technologies (see the Cookie Policy)

c) Information from third parties

Where an inquiry is referred to us, or where preliminary due diligence is appropriate to evaluate an inquiry (e.g., confirming publicly available information about a prospective client), information provided may be supplemented with publicly available information.

2. Why This Information Is Collected

Information is used to:

• Respond to and evaluate inquiries submitted through the Site;
• Determine whether an engagement can be taken on, and scope it appropriately;
• Communicate about an inquiry or, once engaged, an ongoing engagement;
• Operate, maintain, secure, and improve the Site;
• Meet applicable legal or recordkeeping obligations, including client-verification checks relevant to certain corporate engagements;
• With consent, send updates about services (opt-out available at any time).

Personal information is not sold to third parties.

3. Legal Basis for Processing

Where applicable law requires a stated legal basis, processing relies on:

• Consent — for form submissions and optional communications;
• Legitimate interest — for evaluating inquiries, securing the Site, and improving services;
• Contract performance — once an engagement agreement is signed;
• Legal obligation — where retention or disclosure is required by law.

4. How Information Is Protected and Access Is Limited

Given the sensitive nature of reputation-related inquiries, access controls are applied so that submitted information is reviewed only by those directly involved in evaluating or handling the relevant inquiry or engagement. Reasonable administrative, technical, and physical safeguards are used to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is perfectly secure, and absolute security cannot be guaranteed.

5. Sharing of Information

Personal information is not shared with third parties except:

• Service providers supporting operations (e.g., hosting, email, CRM, analytics), under confidentiality obligations and only to the extent necessary;
• Legal or regulatory authorities, where required by law or to protect legal rights;
• Successors, in the event of a merger, acquisition, or sale of assets, subject to equivalent confidentiality protections;
• With explicit consent, for any other purpose.

Client or inquiry details are not shared with third parties for their own marketing purposes.

6. Data Retention

Personal information submitted through the Site is retained for as long as necessary to evaluate an inquiry, for the duration of any resulting engagement, and thereafter as required to meet legal or regulatory obligations or resolve disputes. Inquiries that do not result in an engagement are retained for [Insert Period, e.g., "12 months"] and then deleted or anonymized, unless earlier deletion is requested.

7. Rights Available

Depending on applicable law, the following rights may be available:

• Access to personal information held;
• Correction of inaccurate information;
• Deletion of information;
• Objection to or restriction of certain processing;
• A portable copy of data;
• Withdrawal of consent at any time, where processing is based on consent;
• The right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact hello@clearancepartners.com. Requests will be handled within the timeframe required by applicable law.

8. International Data Transfers

Information may be processed by service providers located in different countries. Where required by applicable law, appropriate safeguards are used for such transfers.

9. Children's Privacy

The Site and Services are not directed to individuals under the age of 18. Personal information is not knowingly collected from minors. If this is found to have occurred inadvertently, the information will be deleted promptly.

10. Cookies and Tracking Technologies

Cookies and similar technologies are used as described in the Cookie Policy. Preferences can be managed through the cookie banner or browser settings.

11. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements. Material changes will be indicated by updating the "Last updated" date, with additional notice provided where required.

12. Contact

For questions about this Privacy Policy or to exercise the rights described above, contact: Clearance Partners
hello@clearancepartners.com