These Terms of Use ("Terms") govern access to and use of this website (the "Site"), operated by Clearance Partners ("we," "us," or "our"). By accessing or using the Site, submitting a form, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Who We Are

Clearance Partners is a reputation management agency providing advisory and communications services to individuals, companies, and products. Services may include reputation assessment and strategy, digital presence and profile management, monitoring, crisis communications, and related advisory work (collectively, the "Services").

2. Use of the Site

The Site may be used only for lawful purposes. Use of the Site must not:

• Violate any applicable law or regulation;
• Attempt to gain unauthorized access to any part of the Site or related systems;
• Interfere with or disrupt the Site's functionality, security, or integrity, including through malware, scraping, or unauthorized automated data extraction;
• Involve submitting false, misleading, or fraudulent information through any form on the Site, including the "Request Clearance" form;
• Involve using the Site to transmit unsolicited advertising or commercial content.

3. The "Request Clearance" Form and Inquiries

Submitting a form on this Site is an inquiry, not an engagement. No client relationship or contractual obligation is formed until both parties sign a separate written engagement agreement. Any inquiry may be declined at our discretion, including without providing a reason.

4. Nature of Services and No Guaranteed Outcomes

Reputation management work involves third-party platforms – search engines, AI systems, review sites, publishers, and other outlets – that are outside our control. Accordingly:

• Specific outcomes, timelines, or the durability of any result are not guaranteed;
• Third-party platforms, algorithms, and policies may change at any time in ways beyond our control, which may affect previously achieved outcomes;
• Any timelines, examples, or case references on this Site or in general communications are illustrative only and do not represent a guarantee of comparable results.

Specific deliverables and performance expectations for actual engagements are set out exclusively in a separate signed services agreement, which takes precedence over general descriptions on this Site.

5. Intellectual Property

All content on the Site – including text, graphics, logos, the "Clearance Partners" name and mark, page layout, and underlying code – is owned by or licensed to Clearance Partners and protected by applicable intellectual property laws. Reproduction, distribution, modification, or creation of derivative works from any part of the Site without prior written consent is not permitted, except for personal, non-commercial reference.

6. Confidentiality of Submitted Information

Information submitted through our forms is handled in accordance with our Privacy Policy. Inquiries are treated as confidential business information, with internal access limited accordingly.

7. Third-Party Links and References

The Site may reference third-party platforms (e.g., Google, ChatGPT, Perplexity, Trustpilot, Glassdoor, Wikipedia) for descriptive purposes only. Clearance Partners is not affiliated with, endorsed by, or acting on behalf of these platforms unless separately and explicitly stated, and is not responsible for their content, policies, or availability.

8. Disclaimers

The Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement. Nothing on this Site constitutes legal, financial, or professional advice.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Clearance Partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to use of the Site, regardless of the theory of liability, even where advised of the possibility of such damages. Total liability for any claim arising from use of the Site is limited to the amount, if any, paid for the Services giving rise to the claim.

This section does not limit liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless Clearance Partners, its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from misuse of the Site or violation of these Terms.

11. Changes to These Terms

These Terms may be updated from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law and Disputes

These Terms are governed by the laws applicable to Clearance Partners' place of business and operation. Any dispute arising from these Terms or use of the Site will be resolved in accordance with those laws, unless otherwise required by applicable local regulation.

13. Contact

Questions about these Terms can be directed to: Clearance Partners hello@clearancepartners.com